About Shipping Fee: Shopping from outside Japan
Products will be shipped via EMS (Express Mail Service)
- When shipping to outside Japan for items purchased, there may be cases where tariffs, import duties, and customs fees are imposed at customs clearance in receive countries.
In such cases fees shall be borne by the customer. Please pay directly to the delivery company or to customs authorities at time of delivery.
It should be noted that tax policy and customs fees will vary depending on country. For more information, please contact the country custom authorities.
- If purchased goods is returned to Japan due to customer's long-term absence or unpaid tax/customs fees, shipping cost charged by the delivery company will be borne by the customer.
- For shipment of items outside of Japan, please note that we do not accept purchase cancellation or product returns due to customer's request.
- Please note that for some items, there are regions/countries that the items cannot be shipped. (Please refer below)
About Payment Method
Customers may choose from payment methods below.
About Delivery: shopping from outside Japan
EMS (Express Mail Service) shipping
Tracking number will be displayed on the shipment notification email. Please check shipping status using Tracking number.
Cancellation/Return Policy: Shopping from outside Japan
Please be warned that for purchases shipped to outside Japan, returns or cancellations due to customer request will not be accepted.